Monday, 28 November 2011

UK 30 Nov 2011 strike

If you are travelling this Wednesday, be aware of the public sector strike that can affect you with delays and long queues. BA border force staff will go on strike meaning airports will be severely affected with disruptions. Flights are operating normally, but if you are travelling to/from an international destination you may experience long queues at the border.
Most airlines are allowing passengers to change tickets if you are travelling on this date, but not all. Please contact your airline or travel agency for further information.
Refunds are not permitted with most airlines.

Here you have guidelines for some airlines:

BA- change free of charge in the same cabin if seats are available.

We are planning to operate a normal schedule but will be monitoring the situation closely.

More information

Passengers Departing from London (or transferring from a UK Domestic flight onto an international flight)
If you are starting your journey from Heathrow, Gatwick or London City airports on 30 November you will, as standard, not need to pass through any UKBA check points so will proceed as normal.

Passengers travelling on UK Domestic flights
If you are arriving or departing on a UK Domestic flight on 30 November you will, as standard, not need to pass through any UKBA check points so will proceed as normal.

Passengers Arriving in London (or transferring through London onto a UK Domestic flight)
If you are due to arrive on an international flight into Heathrow, Gatwick or London City airports on Wednesday 30 November, you have the option to change your arrival date into London to one of the dates below, subject to availability:

  • 27, 28 or 29 November
  • 1, 2, 3, 4, 5, 6 or 7 December
To change your booking free of charge, please go to Manage My Booking on
> Manage My Booking

Finnair: Rebookings are allowed in the same booking class until 30DEC free of charge.

QantasRebook to alternative Qantas/British Airways flights between 27 November 2011 and 07 December 2011.
The following commercial policy is available to Qantas customers holding a valid Qantas (081) ticket issued on/before 24 November 2011 due to arrive into London Heathrow airport on 30 November 2011 and who wish to make changes to their booking.

Passengers may, without fee:
  • Rebook to alternative Qantas/British Airways flights between 27 November 2011 and 07 December 2011(including QF Codeshare flights operated by BA).
  • Re-route travel
    Via the most direct routing using Qantas.
    Return to the origin port via the most direct routing using Qantas.  

o    All changes must be made prior to, or on day of departure
o    Alternative dates to rebook inbound travel are restricted to 27/28/29 November 2011 or 01/02/03/04/05/06/07 December 2011.
o    Alternative flights must be booked as per the original booking class (eg O/Q/S/L/M in applicable cabin). Should the original booking class not be available, re-book in the lowest booking class within the same travel cabin.
o    New travel dates must be within ticket validity.
o    Qantas will not be responsible for paying any other costs or expenses such as hotel or other ground operator fees arising due to events beyond our control, unless required by applicable laws.
o    All other rules and conditions of the ticket remain unchanged.
o    Refunds are not permitted unless allowed under ticketed fare rules.
o    This policy also applies to customers who are booked on Codeshare flights operated by Qantas.

Air New Zealand: 
  • Passengers ticketed to travel on NZ2 29Nov from AKL or LAX to LHR may change their date of travel (i.e. bring forward or defer) to another date prior to and including Monday the 5th December.

Aer Lingus: no changes free of charge as flights are operating. If passenger wants to change, need to pay fee plus upgrading.

American Airlines: Customers ticketed to arrive on an international American Airlines, British Airways or Iberia flight into London Heathrow, London Gatwick, London City or Manchester on November 30, 2011 where tickets were issued no later than November 25, 2011 may amend their flights to travel between November 28, 2011 and December 7, 2011.

Swiss: One Rebooking permitted free of charge on the following dates: 27, 28, 29 NOV and 1,2,3,4 DEC 2011 (fare & validity restrictions can be ignored) if seats are available in the respective compartment. Providing some conditions and for tickets issued before 25th Nov.

Air France and KLM: rebooking permitted in the same cabin to any date before 7 Dec.

United Airlines and Continental: are waiving change fees and add collect for customers arriving or connecting in the U.K. on November 30, when re-booked prior to December 7, 2011.

Emirates: their tickets rebooked/re-issued for travel on the following dates at no additional cost provided the original class is available for the new date:28 or 29 Nov 11, 01 / 02 / 03 / 04 / 05 / 06 or 07 Dec 11.

Qatar: This policy applies to passengers holding a confirmed reservation and a confirmed ticket issued on/or prior to 30th November 2011 for travel on one of the affected flights on 30th November 2011 only.

1. Rebook to an alternative QR service between DOH and LHR or MAN (and any QR connecting flight which is part of the original ticket) without penalty under the following conditions: The new dates of travel must be between 26th November and 3rd December 2011 inclusive. Rebooking should be made in the original ticketed class. Where this is not available, rebooking should be made in the lowest available class in the same cabin.
Jet Airways:Guests arriving London (LHR) 30th November, 2011 may change their bookings to earlier flight dates (27th, 28th, 29th November, 2011) or rebook to later flight dates (1st to 7th December, 2011) on the lowest available RBDs, free of charge.

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